We know hotels from the back-end to the front door.

Hospitality & Hotel Marketing Agency in Glasgow

We have over a decade of experience in helping hospitality and hotel clients exceed their goals and maximise their potential.

Some of the hospitality brands we've worked with:

Hotel du Vin & Bistro
The Belfry
Village Hotels
Manorview Hotels

We are uniquely focused on the travel and hospitality industry, understanding the hotel business holistically, from the back end operations to the front end digital marketing. 

Channel Management

We understand the challenges revenue managers face to balance bookings across all available channels including OTAs, GDS and direct. It's the holy grail to drive more direct bookings away from OTAs, and we can help make this happen.

Third Party Integrations

Hoteliers rely on working with partners to supply services such as restaurant reservations and gift voucher redemption. We have vast experience working with many hoteliers' favoured third party APIs.

Information Security

We take data security very seriously. From secure hosting environments to development, we advise on best practice for all aspects of your digital presence.

Guest Loyalty

Acquiring a new customer can cost up to five times as much as retaining an existing customer. We will work with you to advise on the best loyalty programmes to fit your business needs.

Website & Booking Engine

Giving guests a first class experience across your website and booking engine will deliver a lasting first impression of your brand. With a focus on Conversion rate optimisation and years of hands on experience with hoteliers, we can help strategically increase bookings.

Digital Marketing

We recognise how important it is to drive more direct bookings and understand the challenge that hoteliers face with OTA competition. We will implement an integrated digital strategy across all channels to raise brand awareness and reduce commission fees.

Hit Scotland Hospitality Industry Trust charity for hotels & restaurants in Scotland

Proud supporters of HIT Scotland.

Case Studies

Find out more about the results we have achieved and hear what our hotel and hospitality clients have to say.

Some kind words from:

“With their in-depth knowledge of each channel and their results driven CRO focus, we’re delighted about the YoY uplift we’ve seen this summer, given the challenging climate we’re operating in.”

Chris Wayne-Wills CEO
Some kind words from:

“Cheryl provides excellent project management and marketing strategy services for both our Malmaison and Hotel du Vin brands. ”

Chris Fielding Martin Group Marketing Manager
Some kind words from:

“The Click team are results-driven and have always managed to achieve fantastic results for us across all channels. They have helped navigate us through website build projects and new channel activations with great ease. We continue to see year-on-year growth across all channels, and this is undoubtedly down to Click’s expertise.”

Allan Reich Resort Director

Our partners
help us to help you

Our partners offer reliable solutions and enhance our services using the latest techniques and tools.

Avenue 9 Solutions
Avenue 9 Solutions
Avenue 9 Solutions
Consulting Solutions for Hospitality
Avenue 9 Solutions are hospitality experts, providing a sector-leading Business Intelligence platform for Hospitality, plus consulting services to prominent UK and European clients in technology, product selection and project implementation.
Luxury Textiles
Luxury Textiles
Luxury Textiles
Custom Made Workwear
Luxury Textiles aim to create wardrobes for clients that meet their values and what they stand for, whilst making the staff feel and look great.
Inspire Loyalty
Inspire Loyalty
Inspire Loyalty
Customer Loyalty Provider
Inspire Loyalty is a leading provider of customer loyalty programmes who offer innovative solutions designed specifically for Hospitality. They provide branded solutions that enhance customer relationships, secure repeat business, and encourage direct bookings.
CRM Providers
Providing solutions for accommodation providers, For-Sight's range of CRM and reporting tools enhance the guest journey through secure, innovative technologies for the hospitality industry.
The Marketing Cafe
The Marketing Cafe
The Marketing Cafe
Video Production Agency
The Marketing Cafe has more than 20 years' experience in creative marketing and video production. With a strong focus in the hotel and hospitality sector, TMC works with a broad range of brands across the UK and continental Europe.
Arden Marketing
Arden Marketing
Arden Marketing
Marketing Specialists
A proactive and creative marketing consultancy, here to support your marketing initiatives, projects and brands. Working across Hospitality and Tourism they specialise in marketing support for DMO’s, Hotels & Accommodation & more.

Cut through the noise and
make your mark.

Hospitality FAQs

What do hotel marketers do?

Hotel marketers create compelling campaigns, engage with potential guests through various channels, and optimise online presence to attract and retain hotel customers. At Click, we know hotels from the front end to the back door and have 14 years of experience in the hospitality sector, making us experts in all things hotel. From Paid Media, Metasearch, Social Media, SEO and more, we know our stuff.

What are the 4 P's of marketing in hotel industry?

In the hotel industry, marketers focus on the four P's of marketing—product, price, place, and promotion—to strategically manage offerings, pricing, distribution, and advertising to attract and satisfy guests. Our driven team concentrate on each aspect of this, consistently delivering great results for our esteemed clients.

How do you sell a luxury hotel?

To sell a luxury hotel, it's crucial to showcase and market exquisite amenities, impeccable service, and exclusive experiences, creating a narrative that evokes sophistication and indulgence. USPs can also go a long way in attracting customers. That’s why we make sure to showcase every aspect of your business that makes it stand out.

What is the target market for 5-star hotels?

The target market for 5-star hotels comprises of affluent travellers seeking opulent accommodations, superior service, and exclusive amenities, often characterised by a desire for luxury and a premium hospitality experience, as well as international tourists, business guests and those celebrating a special occasion. We are constantly on the lookout for new markets for your hotel so, if we spot interest from other countries, we concentrate efforts on targeting that new demographic, helping you expand your business.

What differentiates C2C from other hotel marketing agencies?

We distinguish ourselves in the hotel-focused digital marketing landscape through a personalised and responsive client experience. Unlike traditional ticketing systems, we prioritise immediate and direct communication, ensuring swift responses. What sets us apart is the active involvement of our expert team in managing your account and the day-to-day. We’re committed to excellence in every aspect of our service, underscoring our genuine care for client success.